The Technical Writer / Business Analyst is a key role within our Product Team supporting business growth and product transformation. In this role, you will participate in projects to extend and enhance our line of SaaS recurring revenue and customer management solutions.
The technical writer / business analyst will work closely with our cross-functional team in Product, Software Development, Project Management, and Client Success to produce high quality documentation and define workflow processes that enhance our overall product offering.
The ideal candidate for this role is a detail-oriented professional who loves software product management, thrives in fast-paced environment, manages time well, is passionate about solving problems, and wants to grow within a talented product organization. The technical writer / business analyst will be part of a SCRUM software engineering team and should have an understanding of Agile methodology.
Knowledge and Skills: