Rev.io is a SaaS recurring revenue & customer management platform based in Atlanta, GA. We are guided by our mission to be the best in the world at what we do and by our values of achieving extraordinary results; caring for our employees, clients and community; taking responsibility and acting like owners; transparent leadership; opportunity to make a positive difference, and a passion for innovation.
Values: ACT TOP
Position: Tier 2 Client Success Manager
The Tier 2 Support Engineer will act as a point of escalation for the Client Success Team for technical tickets and customer requests. Tier 2 Technical Coordinators are held accountable for SLA management, customer satisfaction and customer retention.
This position reports to the Director of Client Success.
Knowledge and Skills
Each of our careers offers competitive salaries, fantastic benefits, and an extremely enjoyable environment. You get the best of both worlds; we are financially stable like a larger company, but get the culture, look and feel of a start-up.